30 Days of Faves-Digital Support

Digital Support

Day 29!  This is the second to last day of the 30 Days of Faves blog Party, so I wanted to talk about something very important to all of us…support.   With both of our software programs, Memory Manager and StoryBook Creator Plus, there is online support available with FAQ and Tips….but what do you do next if that doesn’t get you what you need?  Luckily, the Creative Memories Digital Support Team is awesome!

One of my closest friends, Rachel, recently purchased a new computer and wanted help to transfer over both her StoryBook Creator Plus 3.0 and Memory Manager.  The Digital Support Team walked her through step-by-step and she was up and running again in about 10 minutes!   That is definitely not something you will get if you purchase one of those scrapbooking programs in a box.

I have numerous stories of customers that had something happen to their computer and the Creative Memories Support Team helped them out.  I am very pleased to say that I have yet to refer someone to them that wasn’t completely thrilled with the outcome.  How’s that for service!

Creative Memories Digital Support is available Monday-Friday (except holidays), from 8 a.m. to 8 p.m. Central Time by phone or email!

Don’t forget to check out Lynsey’s 30 Days of Faves Blog Party to see the products showcased by my fellow Divas.  Thanks for stopping by, and come back tomorrow!  Only one day left of this Blog Party!


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